Sessions will begin at the scheduled time as listed on the website. Please be on time in order to make full use of the session. Clients will be given a 6 minute grace period (unless you have a private session and have spoken to your instructor) after which the studio doors will be locked. Please do not bang on doors or windows if you arrive late. 

• All sessions and classes are 50 minutes and will begin and end promptly as scheduled.

• For Private and pre-arranged sessions, regardless of the students arrival time, sessions will end at the scheduled time.

• For group classes, late admittance past the grace period will not be permitted-the early parts of class ensure a proper warm up and body integration which helps to minimize risk of injury.

• Liability Waiver along with Physician’s Approval (if necessary) will be agreed to on My Best Studio (MBS) prior to commencement of the first session and/or class.

• Clients that cancel class within 10 hours of start time will forfeit that class credit and be charged a $15 late cancellation fee. Cancellation prior to that 10-hour period before class results in a credit refund to your account. You can cancel your reservation through the website or Fringe Pilates app. For Private sessions, if you can, please also text or email the instructor to cancel.

• Clients that no-show a class will forfeit that class credit and be charged a $20 no-show fee.

• Bookings open up a week in advance of your anticipated class’s ending time. For example, if you’re interested in booking a 7am Thursday class, booking would become available at 8am the previous Thursday.

• The waitlist is automatic and will pull clients into class up until 2 hours prior to class time. It is your responsibility to remove yourself from the waitlist if you have not been moved into class by a time that works for your schedule. Please take a look at the How-To Pages to learn more about how to adjust your bookings.

• Online self-bookings end 2 hours prior to class start time. Please call, text, or stop by if you see an opening and have credits on your account already!

• In registering for a session, students agree to pay the rates + fees for Fringe Pilates sessions as outlined on the website.

• Note that NYC Services Sales Tax (4.5%) will be added to the price of all sessions.

• Payment may only be made using the website or app and must be completed prior to your session. Please email us at fringepilatesbk@gmail.com if you are having difficulty with paying online.

• All purchased packages (aside from intro deals) must be used within their allotted and listed time frame. Check before your purchase. All sales are non-refundable. Special promotions and packages may have unique expiration dates.​

• Unlimited Packages auto-renew. To cancel, you must email (fringepilatesbk@gmail.com) your request at least 30 days prior to your anticipated cancellation date. (ex. E-mail on August 1st to let us know that you would like to cancel before September’s payment is collected)

• To help quell the spread of viruses, any clients or instructors who are not feeling well should refrain from in-person sessions or classes.​​

• Outside shoes are promptly taken off in the waiting space or at the door. 

• For in-person sessions, all clients must wear grippy socks or be willing to go barefoot during practice.​

• As long as your instructor is comfortable with it, you are welcome to record the beginning or end of your sessions. But please be mindful that phone usage does not disrupt or disturb your own practice or that of your neighbors. ​For Pilates to really do its magic, you have to sustain a lil mind-body connection. 

• Fringe Pilates is an inclusive place for people of all races, genders, sexualities, ages, physical types, religious groups, and others. If you’re going to come into the space, then BRING LOVE ONLY.

• Contact us at fringepilatesbk@gmail.com with any questions, concerns, suggestions, or compliments. We appreciate your support!